Welcome To

Central City

Municipal Water & Sewer

About Us

Among the customers of those districts are several coal companies. In 2009, the city ran up against a development limit: The plant could meet existing demand but no more, and no new businesses or coal mines were allowed. So the city worked with rural development agencies to get funding and authorization to expand the plant to a design capacity of 7 mgd with an expected average of 5 mgd. As that was happening, the federal government began encouraging power plants to abandon coal and switch to natural gas. That greatly reduced demand for water from the water districts, which began aggressively following water-loss reduction programs. All this plus a slight rate increase dropped demand to about 3 mgd, where it is today. Unused capacity led to a problem: Violation of the limits on disinfection byproducts because water was sitting too long in the system

MISSION, VISION, AND VALUES

Mission

To provide water supply, wastewater disposal, and water resource management to the public in a safe, reliable, environmentally sensitive, and financially responsible manner.

Vision

To enhance Municipal Water and Sewer’s leadership role by integrating the best-in-business processes and business systems while developing a leading-edge workforce that continuously creates greater efficiency and value for our customers.

Values

Service excellence

Exceeding the expectations of all customers.

Public trust, accountability, and transparency

Maintaining a standard of exceptional integrity, honor, and respect through open communication and accessibility.

Efficiency

Ensuring that our dedication to efficiency standards and providing guidance to all financial and operational decisions.

Environmental stewardship

Promoting responsible and sustainable practices in water and other natural resources.

Water supply reliability

Securing a safe and stable water supply through diverse source strategies and innovative water resource management.

Fiscal responsibility and value

Ensuring the financial stability of Municipal Water and Sewer and value to the customer through sound fiscal management and disciplined decision making.

Employee empowerment

Fostering an environment where organizational effectiveness is valued, mutual respect is paramount, and employee support and development is fundamental to our core culture.

Innovation

Continuously seeking and introducing new ideas, services, and opportunities in all that we do. We thrive on our ability to find solutions and possibilities through the ingenuity and creativity of our team.